E3 Management
Tenant information & repairs
E3 Management is an independent property management company based in East Kent. This page is for our tenants — report a repair, contact the team and find answers to common tenancy questions.
Who we are
Who is E3 Management?
E3 Management is an independent property management company serving East Kent. We're focused on providing a straightforward, reliable service for tenants and landlords across Thanet and the surrounding area.
Today we look after properties across Thanet and the surrounding area, combining local knowledge with a straightforward, no-nonsense approach.
20+ years in property
Decades of hands-on experience in property management, lettings and tenant care — we know what works and what doesn't.
Local to East Kent
Based in Thanet and focused on East Kent. We understand the local market, the streets and the contractors who actually turn up.
Independently owned
E3 Management is owner-run, not a faceless chain. That means direct accountability and decisions made by the people you speak to.
Doing things properly
We aim to be straightforward, fair and transparent with tenants and landlords alike — clear communication, honest advice and no surprises.
Get in touch
How to contact us
Choose the right channel below and we'll get back to you quickly.
Need something fixed?
Report a repair online in a couple of minutes — add a photo and we will be in contact. For genuine emergencies, please call the relevant emergency service instead.
Your tenancy
Common things you may need
Reporting maintenance
Use the form below or email info@e3-property.com with a description and photos. Non-urgent issues are typically actioned within 3–5 working days.
Paying your rent
Rent is paid by standing order to the account on the date your tenancy started or otherwise agreed. Please keep payments on the agreed date to avoid arrears charges.
Your deposit
Your deposit is protected in a government-approved scheme. You'll receive the prescribed information within 30 days of paying it.
Documents & certificates
By law, we provide your gas safety, EPC and electrical certificates when your tenancy starts.
Emergencies
In a genuine emergency, contact the relevant emergency service directly using the numbers below — this is the fastest way to stay safe.
Gas leak or smell of gas
National Gas Emergency Service
0800 111 999Power cut in your area
UK Power Networks (call 105)
105Burst water main / no water supply
Southern Water
0330 303 0368Fire, or immediate risk to life
Emergency services
999
FAQs